Legal
Last updated: April 8, 2025
Please read these Terms of Service carefully before using the Hovestly platform. By creating an account or using any part of our service, you agree to be bound by these terms. If you do not agree, do not use Hovestly.
Hovestly provides a cloud-based hospitality management platform (“the Service”) that enables property owners and managers (“Subscribers”) to manage bookings, communicate with guests, process upsells, and generate booking pages.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable for any modification, suspension, or discontinuation.
You must be at least 18 years old and capable of entering into a binding contract to create an account. By registering, you represent that all information you provide is accurate and current.
You are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account. Notify us immediately at legal@hovestly.com if you suspect unauthorised access.
One account is permitted per individual or business entity unless you have written authorisation from us for multiple accounts.
Free trial: New accounts receive a 14-day free trial. No credit card is required to start. At the end of the trial, you must subscribe to continue using the Service.
Subscription fees: Fees are billed monthly or annually in advance, as selected at checkout. All fees are in USD and are non-refundable except as described below.
Cancellation: You may cancel your subscription at any time from the Billing section of your dashboard. Cancellation takes effect at the end of the current billing period — you retain access until then.
Refunds: If you experience a material service outage exceeding 48 hours in a billing period, contact us and we will issue a pro-rated credit. No other refunds are provided.
Price changes: We will give you at least 30 days' notice before changing subscription prices.
You agree not to use Hovestly to:
We reserve the right to suspend or terminate accounts that violate these terms without notice or refund.
You retain ownership of all data you upload to Hovestly (property information, room details, photos, pricing). You grant us a limited licence to store and process this data solely to provide the Service.
When your guests book through your Hovestly booking page, their personal data is processed on your behalf. You are the data controller for your guests' data. You are responsible for complying with applicable data protection laws (GDPR, etc.) in your jurisdiction regarding guest data.
Our Privacy Policy describes how we handle your data and your guests' data.
Hovestly and its licensors retain all rights to the platform, code, design, trademarks, and content we create. Nothing in these Terms grants you a right to use our name, logo, or branding without our written consent.
You retain all rights to photos, descriptions, and other content you upload. By uploading content, you grant us a worldwide, royalty-free licence to display and deliver that content to your guests as part of the Service.
Hovestly integrates with third-party services including Stripe (payments), Supabase (database), and Resend (email). Your use of these services is subject to their respective terms. We are not responsible for the availability or conduct of third-party services.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STAYBOOST'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS OR REVENUE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless Hovestly and its officers, directors, employees, and agents from any claims, damages, losses, and costs (including legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third party's rights.
These Terms are governed by and construed in accordance with applicable law. Any disputes will be resolved through binding arbitration or the courts of the jurisdiction in which Hovestly is registered, unless prohibited by local law.
We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before the new terms take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must cancel your subscription before they take effect.
For questions about these Terms of Service: